Store Policy

Please be careful reading our store policy!

Refund Policy

All Sales are final. A store credit will be issued if the order is canceled within 72 hours of the pick-up date.


Changes to Existing Orders

All changes to existing orders require at least a 72 hour notice. This entails any changes to cake flavor, filling option, cake size, and cake design. Changes to cake designs are subjected to an additional fee depending on the customization of the design. 


Deposit Policy

All deposits,  both wedding and special occasion cakes, are nonrefundable.

Communication

Please contact the bakery directly through our email, sassycakesofnaples@gmail.com, or call the bakery during store hours.

For all wedding inquiries, please direct them to our wedding department, sassycakeswedding@gmail.com

Please do not email store@sassycakesnaples.com as that is for our electronic invoices and does not get directed to the bakery.

 

If you have any questions regarding our policy, feel free to give the bakery a call during store hours or send us a contact form!

Store hours are Tuesday through Saturday from 11AM to 3PM. Store number is 239.687.5100

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